Privacy Policy

Effective Date: May 16, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Mindful Mobility website and services. It also explains your privacy rights and how the law protects you.

By using our website or scheduling services, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation
Words with initial capital letters are defined under the following conditions. The following definitions apply whether the terms appear in singular or plural.

Definitions

  • Account refers to any user profile or registration created to access services offered by the website.

  • Company (referred to as either "the Company," "We," "Us," or "Our") refers to Mindful Mobility, 730 7th Street, Suite 201, Eureka, CA 95501.

  • Cookies are small files placed on your device by a website, often used to track user preferences and behavior.

  • Country refers to: United States (specifically California)

  • Device means any device that can access the Service, such as a smartphone, tablet, or computer.

  • Personal Data is any information that identifies, relates to, or could reasonably be linked with a specific individual.

  • Service refers to the website and scheduling platform accessible at https://mindfulmobility.com.

  • Service Provider means any third party who processes data on behalf of the Company, such as Squarespace, Google, or Acuity.

  • Usage Data refers to data collected automatically during your use of the Service.

  • Website refers to Mindful Mobility, accessible at https://mindfulmobility.com.

  • You means the individual using the Service, or the legal entity on whose behalf such individual is using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using our Service, we may collect the following information:

  • First and last name

  • Email address

  • Phone number

  • Appointment date, time, and service type

  • Address (if required for follow-up)

  • Any additional information you voluntarily submit via forms or booking tools

Usage Data
Usage Data is collected automatically via Squarespace and Google Analytics. This may include:

  • Your IP address

  • Browser type and version

  • Pages visited and time spent

  • Device type and OS

  • Referral source

  • Location data (city-level, non-precise)

Tracking Technologies and Cookies

We use Cookies and similar technologies (tags, beacons, pixels) to:

  • Enable core site functions (session management, form submission)

  • Analyze user behavior for performance improvements

  • Store user preferences

You can manage cookie preferences through your browser. Declining cookies may limit certain features of the site.

Types of cookies used:

  • Essential Cookies: Enable core functionality (e.g., form submission, session authentication)

  • Analytics Cookies: Track how visitors use the website (e.g., Google Analytics)

  • Functionality Cookies: Store your preferences (e.g., remember appointment settings)

How We Use Your Personal Data

Mindful Mobility uses Personal Data to:

  • Schedule, confirm, and manage appointments

  • Communicate with you about your booking

  • Respond to inquiries and provide support

  • Analyze website performance and user behavior

  • Improve our website and services

  • Comply with applicable legal requirements

  • Send marketing updates (only if you’ve opted in)

Sharing Your Information

We do not sell your data. We may share your data in the following limited cases:

  • With Service Providers: For appointment scheduling (Acuity), web hosting (Squarespace), analytics (Google)

  • Business Transfers: In the event of a merger, acquisition, or asset sale

  • Legal Requirements: If required by law, subpoena, or government request

  • With Your Consent: For any other purpose clearly explained to you

Each provider has its own privacy terms. We ensure partners only access the data needed to perform their functions.

Retention of Your Personal Data

We retain personal information only as long as necessary for:

  • Providing services and support

  • Complying with legal and financial obligations

  • Conducting analytics and improving the Service

Appointment data and form submissions are retained securely unless a deletion request is submitted.

Transfer of Your Personal Data

Your information may be stored or processed on servers located outside of California or the U.S. By using our Service, you consent to such transfers, provided that they comply with applicable data protection laws and appropriate safeguards.

Disclosure of Your Data

Legal Requirements
We may disclose your data if required to:

  • Comply with a legal obligation

  • Protect or defend the rights of the Company

  • Investigate misuse or fraud

  • Ensure public or user safety

  • Prevent legal liability

Data Security

We take commercially reasonable steps to secure your Personal Data using SSL, firewall protections, and secure data storage systems. However, no system is 100% secure, and you acknowledge this risk when using our Service.

Your Privacy Rights (for California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Know what personal information is being collected and why

  • Request deletion of your personal data

  • Opt out of data sales (we do not sell your data)

  • Receive a copy of your stored data

To exercise your rights, email [Insert Email Address]. We may require you to verify your identity before fulfilling certain requests.

Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect information from minors. If we discover such data, we will delete it immediately.

Links to Other Sites

Our website may link to other websites not operated by us (e.g., social media). We are not responsible for their privacy practices. Always review third-party privacy policies when visiting external sites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Continued use of the Service indicates your acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact:

Mindful Mobility, LLC
730 7th Street, Suite 201
Eureka, CA 95501
Email: admin@mindfulmobility.com